We may use personal information for purposes related to operating the store and providing customer service.

• Processing and confirming orders.
• Arranging payment, shipping and delivery.
• Managing returns and refunds.
• Communicating about order status.
• Providing customer service.
• Improving the store experience and our products.
• Detecting unauthorised use and fraud.
• Complying with legal and accounting requirements.

The Burashid online store operates on the Shopify platform, which provides the technical infrastructure needed to display products, manage orders and run the store.

Shopify may process certain information necessary to operate the store, complete orders, protect the platform and improve the services used.

Some of this data may be handled in accordance with Shopify's own policies and procedures.

The store may use cookies and similar technologies to help operate the website and improve the shopping experience.

• Saving the contents of your shopping bag.
• Remembering certain user preferences.
• Supporting login and accounts.
• Protecting the store and completing payments.
• Measuring website performance and analysing traffic.
• Measuring the performance of advertising campaigns, where used.

We may use analytics tools and marketing technologies to understand how customers use the store, measure campaign performance and improve the shopping experience.

These tools may include information about visits, interactions with product pages and ads, and the devices used.

This information is used in accordance with the applicable settings and consents, where required.

Payments are processed through the services available in the store and authorised payment providers.

The payment provider may require certain data to verify and complete the transaction, such as billing information and authentication data.

The processing of payment data is also subject to the security and privacy procedures of the relevant service provider.

We retain personal information for as long as reasonably necessary to provide services, manage orders and accounts, and deliver customer service.

We may also need to retain certain information to meet accounting, tax or legal requirements, or to resolve disputes.

When data is no longer required, it may be deleted, anonymised or securely retained where necessary.

The store may use service providers and technologies operating from various countries; accordingly, some information may be processed outside the customer's country of residence.

Data transfers are handled in accordance with the requirements and procedures necessary and applicable to the services used.

Subject to applicable laws and requirements, the customer may have certain rights in relation to their personal information.

• Request access to certain information held about them.
• Request correction of inaccurate data.
• Request deletion of certain information where applicable.
• Objecting to certain types of processing, where applicable.
• Unsubscribing from marketing communications.
• Withdrawing consent where processing is based on consent.

We may need to verify the identity of the requester before processing any privacy-related request.

We take reasonable technical, administrative and organisational measures designed to help protect personal information.

These measures aim to limit unauthorised access, misuse, loss, alteration or improper disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

The customer is responsible for maintaining the confidentiality of the login credentials associated with their account.

We recommend that you do not share your password or login details with others, and that you notify the store team if you suspect any unauthorised use of your account.

The store is not intended for purchases by persons who do not independently possess the necessary legal capacity.

If it appears that a child's information has been provided without the required authorisation or consent, you may contact us to have the matter reviewed.

Messages about offers, products or Burashid news may be sent to customers who have agreed to receive such communications.

Customers may unsubscribe from marketing messages through the means available in the relevant channel.

Certain essential messages relating to orders, accounts and service may continue even after unsubscribing from marketing communications.