The information we collect depends on how you interact with our site and services.

Information You Provide to Us

• Name, email, phone number, and contact details.
• Billing address, shipping address, and delivery instructions.
• Account data, including login information and saved preferences.
• Order data, including purchased products, order value, currency, and transaction status.
• Information you provide when contacting customer service, submitting a form, or messaging us.
• Marketing preferences and information provided when subscribing to messages and promotions.

Automatically Collected Information

• IP address, browser type, device type, and operating system.
• Pages visited, links clicked, and how you interact with the store.
• Approximate location inferred from device or IP address.
• Cookie identifiers, session data, and analytics information.
• Referral sources and information on how you accessed the site.

We may use personal information for the following purposes:

• Processing, confirming, and preparing orders.
• Arranging payment, shipping, delivery, returns, and refunds.
• Creating and managing customer accounts.
• Communicating with you regarding orders, products, and services.
• Providing customer support and responding to inquiries.
• Detecting fraud, misuse, unauthorized transactions, and security risks.
• Improving the store, products, customer experience, and marketing activities.
• Sending promotional messages when permitted and according to your preferences.
• Fulfilling legal, accounting, tax, and regulatory obligations.

Our online store is hosted and operated through the Shopify platform, which provides us with the necessary infrastructure to display products, process orders, and offer e-commerce services.

When you visit our store or place an order, Shopify may collect and process personal information on our behalf to provide, maintain, protect, and improve the e-commerce services used in our store.

Shopify may also process information according to its own privacy practices and applicable agreements.

You can learn more by reviewing Shopify's Consumer Privacy Policy .

Our store uses cookies and similar technologies to operate the site, remember your preferences, maintain shopping cart contents, understand store performance, and enhance your experience.

Types of Cookies We May Use

• Necessary files required for checkout, site security, account access, and essential store functionalities.
• Functional files used to remember settings and preferences.
• Analytics files used to understand site visits and performance.
• Advertising files or tracking pixels used to measure campaigns and deliver more relevant ads.

When required, you can manage non-essential cookie preferences through the consent banner visible on the site.

You can also control cookies from your browser settings. Disabling some files may affect certain functionalities within the site.

We may share personal information only when reasonably necessary to operate our business and provide our services.

Parties with whom information may be shared include:

• Shopify and service providers supporting the e-commerce platform.
• Payment processing companies and financial service providers.
• Shipping companies, delivery agents, and order fulfillment partners.
• Shopify apps and technical service providers used in our store.
• Analytics, advertising, and marketing service providers.
• Professional advisors, accountants, auditors, and legal representatives.
• Government entities when disclosure is required by law.

We do not sell personal information for monetary compensation. However, some analytical or advertising activities may be considered a form of sharing under certain privacy laws.

Payments are processed through Shopify and/or approved third-party payment service providers available during checkout.

Payment providers may collect information necessary to complete and verify the transaction, such as card details, billing information, and authentication data.

Payment information is handled in accordance with the privacy and security policies of the selected payment provider.

We retain personal information for a period reasonably necessary to provide our services, manage customer accounts, process orders, resolve disputes, and fulfill legal, accounting, tax, and security requirements.

Retention periods may vary depending on the type of information, the nature of our relationship with you, and applicable legal requirements.

When information is no longer required, we may delete, anonymize, or securely archive it.

Burashid Perfumes operates in the UAE, Oman, and Saudi Arabia, and also uses international technical service providers.

Therefore, your personal information may be processed in a country other than the country where you reside.

When necessary, appropriate safeguards are used to protect personal information transferred internationally.