These terms and conditions apply to visitors, customers, registered users, and everyone who accesses the Burashid Perfumes website or uses its services.

By using the website or placing an order, you agree to be bound by these terms, the privacy policy, the shipping and delivery policy, and the returns and refunds policy.

The terms "Burashid" or "we" or "us" refer to Burashid Perfumes, while "you" or "the customer" refer to the person using the website or purchasing products.

You must have the necessary legal capacity in your country to enter into a purchase contract, or use the website under the supervision of a parent or legal guardian.

You agree to use the website only for legitimate personal or commercial purchase purposes, and in compliance with applicable laws and regulations.

We may restrict or suspend access to the website if we have reasonable cause to believe that these terms have been violated or that the website has been used in a fraudulent or unlawful manner.

We strive to display product descriptions, sizes, ingredients, fragrance notes, images, and other information as accurately as possible.

Product colors and packaging may appear slightly different depending on screen and device settings, lighting, or due to updates made by the manufacturer or brand.

Minor differences in packaging, color, display method, or label do not necessarily mean that the product is incorrect or defective.

Perception of fragrance, projection, and longevity may vary depending on skin type, environment, method of use, storage, and personal preferences.

Product prices are shown in the specified or available currency for your market and may vary by country, currency conversion, taxes, offers, and local prices.

Taxes, shipping fees, and any applicable additional charges are displayed on the payment page when required.

We reserve the right to update product prices and promotional offers at any time before order confirmation.

In the event of an obvious pricing error, technical error, or typographical error, we may contact you to correct or cancel the order and refund the amount paid.

Placing an order through the website constitutes an offer from you to purchase the selected products in accordance with these terms.

Receiving an automated order confirmation message does not necessarily mean that the order has been finally accepted or shipped.

We may verify payment, product availability, customer data, delivery address, and other order-related information before processing it.

We may reject, limit, or cancel an order when necessary, including in the following cases:

• Product unavailability or insufficient stock.
• Error in price or product information.
• Suspicion of fraud or use of an unauthorized payment method.
• Incomplete or inaccurate customer data.
• Delivery restrictions or lack of support for the pickup location.
• Unusually large quantities ordered for unauthorized resale.
• Violation of these terms or applicable laws.

If an canceled order has been charged, the due amount will be refunded to the original payment method whenever possible.

Available payment methods are displayed within the Shopify checkout page and may vary depending on your location, currency, and the order you place.

By submitting payment information, you confirm that you are authorized to use the chosen payment method and that the information provided is complete and accurate.

Payments may be processed through Shopify or approved third-party payment service providers, in accordance with their terms and security procedures.

An order may be suspended or canceled if payment is rejected, canceled, disputed, or cannot be verified.

Delivery availability, shipping methods, fees, and estimated duration depend on the pickup location and the options displayed during checkout.

The customer is responsible for providing a correct delivery address, phone number, and all necessary data for delivery completion.

Delivery times are estimated and not guaranteed, and may be affected by shipping company operations, public holidays, weather, customs, increased order volume, or circumstances beyond our reasonable control.

Full details can be found through Shipping and Delivery Policy .

Eligibility for returns, exchanges, or refunds depends on the product's condition, the reason for the request, applicable consumer rights, and the conditions stated in the returns and refunds policy.

For hygiene and safety reasons and to ensure quality, opened, used, damaged, or altered perfumes may not be eligible for return, unless they are defective, incorrect, or covered by a mandatory legal right.

The customer must inspect the order immediately upon receipt and contact us within the period specified in the return policy if the product is incorrect, missing, or damaged.

Full return conditions can be found through Returns and Refunds Policy .

Offers, gifts, bundles, and discount codes may be subject to separate terms, eligibility requirements, minimum order values, and specific expiry dates.

Unless otherwise stated, discount codes cannot be combined, transferred, exchanged for cash, or applied after an order has been submitted.

Promotional benefits may be canceled upon return, partial refund, cancellation of an order, or if the offer is proven to be ineligible.

We may withdraw or modify an offer before its use, taking into account applicable consumer protection requirements.

You are responsible for providing accurate, complete, and up-to-date account, contact, billing, and delivery information.

You are also responsible for maintaining the confidentiality of your login credentials and any activity conducted through your account.

Please contact us immediately if you suspect unauthorized use of your account or personal information.

We may suspend or close an account if it is used illegally, fraudulently, or in violation of these terms.

It is prohibited to use the website or its content for any of the following purposes:

• Violating any applicable law or regulation.
• Providing false, misleading, or fraudulent information.
• Attempting unauthorized access to accounts or systems.
• Introducing viruses, malware, or harmful code.
• Interfering with the website's operation or security.
• Collecting customer or website data without authorization.
• Impersonating another person or providing a misleading identity.
• Infringing intellectual property or privacy rights.
• Using automated tools to copy the website, collect its content, or overwhelm its servers.
• Purchasing products for illegal or unauthorized resale.

Burashid's name, logo, identity, website design, texts, images, product display, graphics, and other original content are owned by Burashid Perfumes or licensed to it.

Content may not be copied, reproduced, modified, distributed, republished, or used commercially without prior written consent, except to the extent permitted by law.

Third-party trademarks, names, and product materials remain the property of their respective owners.

Our online store is hosted and operated through the Shopify platform, and we may use external services for payment, shipping, analytics, marketing, customer service, and other store functions.

The use of certain external services may also be subject to the terms and privacy policies of those service providers.

Links to external sites are provided for convenience, and we do not control their content, availability, or practices and assume no responsibility for them.

When submitting a review, image, testimonial, or any other content, you confirm that it is true, lawful, and does not infringe on the rights of any other person.

Burashid Perfumes grants permission to display, reproduce, and use the submitted content for store, customer service, and marketing purposes, in accordance with applicable privacy and consumer protection laws.

We may delete content that is offensive, misleading, off-topic, unlawful, fraudulent, or contains personal or confidential information.

We strive to keep the site accurate, available, and secure, but we do not guarantee that access to it will be continuous or error-free.

To the maximum extent permitted by law, Burashid Perfumes is not responsible for indirect, incidental, or consequential losses resulting from the use or inability to use the site.

Nothing in these terms excludes or limits any liability or consumer right that cannot legally be excluded or limited.

Product labels, usage instructions, warnings, and storage recommendations must be followed, and use must be discontinued, and appropriate advice sought if any unwanted interaction occurs.

Personal information collected through the site is processed as described in the Privacy Policy .

By using the site, you acknowledge that information may be processed by Shopify and authorized service providers to the extent necessary to operate the store, process orders, and provide services.

We may update these terms to reflect changes in services, products, business operations, technology, or legal obligations.

The latest version will be published on this page with the date of the last update.

Continued use of the site after the update constitutes acceptance of the amended terms to the extent permitted by law.

If any provision of these terms is found to be unlawful, unenforceable, or void, the other provisions shall remain in force to the extent permitted by law.

These terms and the referenced policies constitute the governing agreement for your use of the site and purchases from our online store.

Failure to enforce a provision does not constitute a permanent waiver of that provision or any other right.

These terms are governed by the laws applicable to Burashid Perfumes' legal entity responsible for your order, in addition to mandatory consumer protection laws applicable to you.

We encourage customers to contact our team first so that any complaint or dispute can be reviewed and resolved fairly.

These terms do not negate any mandatory legal rights or protections available to the consumer under applicable law.

For inquiries about these terms, a product, or an existing order, you can contact Burashid Perfumes through:

• Email: info@burashidperfumes.com
• Phone: +971 56 399 9854
• Website: burashidperfumes.com
• Business Hours: Saturday to Friday, 8:00 AM to 11:00 PM.
• Our branches are located in the United Arab Emirates, Oman, and Saudi Arabia.